Terms of service

Effective Date: July 21, 2026

These B2B Terms and Conditions of Sale and Website Use (“Terms”) govern access to hotbell.store, business account applications, quotations, purchase orders, commercial sales, shipments, payments, returns, warranties, Return Merchandise Authorizations (“RMAs”), support, and related transactions between HotBell LLC (“HotBell,” “we,” “our,” or “us”) and an approved business purchaser (“Buyer”).

HotBell LLC is a business-to-business wholesale distributor. HotBell sells only to approved business purchasers and does not sell directly to consumers or end-users.

By applying for a HotBell business account, requesting or accepting a quotation, submitting a purchase order, placing an order, submitting payment, accepting delivery, or otherwise conducting business with HotBell, Buyer agrees to these Terms.

Website-use provisions apply to anyone accessing hotbell.store. Provisions relating to sales, warranties, liability, indemnification, and dispute resolution apply when Buyer accepts these Terms through a business application, quotation, order process, signed agreement, electronic acceptance, payment, or other documented commercial transaction.

1. SCOPE AND B2B ELIGIBILITY

These Terms apply to approved:

Resellers;
Dealers;
Installers;
Integrators;
Distributors;
Retailers;
System builders;
Repair businesses;
Commercial purchasers;
Government agencies;
Educational institutions; and
Other approved business entities.

Buyer represents and warrants that:

Buyer is a valid business, government agency, educational institution, nonprofit organization, or other approved entity;
Purchases are primarily for resale or commercial business use;
Buyer is not purchasing primarily for personal, family, or household use;
Buyer is not acting as a consumer;
Buyer is authorized to conduct business;
Buyer has provided accurate business, payment, shipping, and tax information; and
The individual acting for Buyer has authority to bind the purchasing entity.

HotBell may require business verification before providing account access, quotations, wholesale pricing, order approval, tax-exempt treatment, credit terms, support, or fulfillment.

Business verification may include business-license information, resale certificates, seller’s permits, tax-exemption documentation, business identifiers, marketplace information, business websites, purchasing documentation, references, or other reasonable business records.

Business-account approval does not guarantee credit terms, tax exemption, inventory availability, wholesale pricing, order acceptance, or product allocation.

2. ACCOUNTS AND WEBSITE USE

Buyer is responsible for:

Providing complete and accurate account information;
Maintaining current billing, shipping, tax, and contact information;
Protecting account credentials;
Limiting account access to authorized personnel;
Reviewing authorized users;
Monitoring account activity; and
Promptly notifying HotBell of suspected unauthorized access.

Buyer is responsible for orders and instructions submitted through its account by authorized personnel.

Users may access hotbell.store only for lawful business purposes and may not:

Engage in fraud or impersonation;
Submit unauthorized payment or tax information;
Attempt unauthorized system or account access;
Introduce malware or harmful code;
Interfere with website security or operation;
Circumvent account, pricing, purchasing, or security controls;
Scrape or copy website content unlawfully;
Violate intellectual-property or privacy rights; or
Use the website for a prohibited destination, party, or end use.

HotBell may restrict or suspend account access while investigating suspected fraud, unauthorized activity, payment disputes, security incidents, legal-compliance concerns, or violations of these Terms.

3. PRODUCT INFORMATION AND COMPATIBILITY

HotBell uses commercially reasonable efforts to present product descriptions, specifications, compatibility information, photographs, models, included components, condition, availability, warranty status, and pricing accurately.

Product appearance may vary because of display settings, packaging changes, manufacturer revisions, component revisions, lighting, photographic conditions, or reasonable production variations. Such variations do not permit a material misdescription.

Buyer must review the applicable:

Product name and brand;
Model and selected variant;
Dimensions and weight;
Voltage and power requirements;
Connectors and interfaces;
Operating-system requirements;
Compatibility information;
Included accessories;
Product condition;
Warranty status;
Shipping origin; and
Product-specific limitations.

Buyer should contact HotBell before ordering if any material specification, compatibility requirement, deployment requirement, or included component is unclear.

HotBell does not guarantee compatibility with every device, system, component, network, software environment, voltage, installation, or commercial application unless HotBell expressly confirms compatibility in writing.

Statements such as “U.S. Stock,” “Ships from Idaho,” “Ready to Ship,” or a stated processing time apply only when supported by the applicable product page, quotation, order acknowledgment, or current inventory records.

4. QUOTATIONS, PRICING, AND AVAILABILITY

Unless expressly stated otherwise, a quotation is an invitation for Buyer to submit an order and is not a binding offer.

A quotation may specify:

Product pricing;
Quantity;
Minimum order quantity;
Inventory allocation;
Payment requirements;
Freight terms;
Estimated lead time;
Quote-validity period;
Warranty terms; and
Other transaction-specific conditions.

Wholesale pricing, account pricing, volume pricing, and other commercial pricing may vary based on product, quantity, account status, payment terms, freight, inventory, credit status, commercial relationship, or written quotation.

Pricing is valid only during the validity period stated in the applicable quotation.

Inventory availability is not guaranteed until HotBell accepts the order. HotBell may allocate inventory, limit quantities, establish minimum order quantities, restrict products to certain account types, discontinue products, decline backorders, or propose partial or split shipments.

HotBell may correct an obvious pricing, calculation, typographical, or data-entry error before order acceptance.

If a material pricing error is identified after payment but before shipment, HotBell may request Buyer’s approval of the corrected price or cancel the affected product and refund the amount paid for it.

HotBell will not increase an accepted order price without Buyer’s agreement unless an applicable signed agreement expressly permits the change.

5. ORDERS AND ORDER ACCEPTANCE

A purchase order submitted by Buyer constitutes an offer to purchase under HotBell’s applicable terms.

Buyer purchase-order terms, procurement-portal terms, vendor terms, or other Buyer-generated terms do not modify HotBell’s Terms unless an authorized HotBell representative expressly accepts the modification in writing.

An automated confirmation, payment authorization, quotation response, or receipt acknowledgment does not necessarily constitute final order acceptance.

Unless HotBell accepts an order earlier in writing, an order is accepted when HotBell:

Issues a written order acceptance or acknowledgment;
Issues an invoice expressly confirming acceptance;
Begins authorized fulfillment; or
Transfers the applicable shipment to the carrier.

Before accepting an order, HotBell may verify:

Business eligibility;
Purchasing authority;
Product availability;
Pricing;
Payment;
Credit approval;
Shipping information;
Tax documentation;
Export compliance;
Sanctions compliance; and
Other legally required information.

HotBell may reject or cancel an unaccepted order for legitimate inventory, pricing-error, payment, fraud, tax, export, sanctions, regulatory, or operational reasons.

If HotBell cancels an unshipped prepaid order, HotBell will refund the amount paid for the cancelled product unless applicable law prohibits the refund or requires funds to be blocked.

6. PAYMENT TERMS

Payment methods and requirements may vary by account, order, product, quantity, credit status, and written quotation.

HotBell may require:

Prepayment;
Wire transfer;
ACH payment;
Credit-card payment;
Deposit;
Credit approval;
Purchase order;
Confirmed funds;
Personal or business guarantee; or
Other commercially reasonable payment assurance.

By submitting payment information, Buyer represents that it is authorized to use the payment method and authorizes HotBell and its payment providers to process the transaction.

Credit terms, due dates, deposits, late charges, cancellation charges, collection terms, and payment schedules must be stated in the applicable quotation, invoice, credit agreement, account agreement, or other accepted written document.

Buyer may not withhold, offset, or deduct an amount from an invoice unless HotBell agrees in writing or applicable law expressly permits it.

Buyer is responsible for reasonable collection expenses and attorneys’ fees where authorized by the applicable agreement or law.

7. TAXES AND EXEMPTION DOCUMENTATION

HotBell will collect and remit sales, use, or other transaction taxes when required by applicable law.

Business status alone does not make a purchase tax-exempt.

Buyer may claim a resale or other exemption only by providing complete, accurate, valid, and acceptable exemption documentation before the applicable order is processed or shipped.

HotBell may:

Review exemption documentation;
Request updated documentation;
Reject incomplete or invalid documentation;
Collect tax when acceptable documentation has not been provided;
Suspend exempt status; or
Revoke exempt status when documentation expires or becomes invalid.

Buyer is responsible for taxes, penalties, interest, assessments, or audit liability arising from Buyer’s inaccurate representations, invalid or expired exemption documentation, improper exemption claim, or improper use of exempt goods.

Nothing in these Terms transfers, eliminates, or limits any tax collection, reporting, or remittance obligation imposed directly on HotBell by applicable law.

Government, educational, nonprofit, commercial, or reseller status does not create an exemption unless the transaction qualifies and HotBell accepts valid supporting documentation.

8. SHIPPING, FOB ORIGIN, AND RISK OF LOSS

Unless an accepted written quotation, invoice, order acknowledgment, or signed agreement states otherwise, all shipments are:

FOB Origin — Pocatello, Idaho

Risk of loss transfers to Buyer when HotBell delivers the shipment to the carrier at the shipping origin, even if HotBell selects the carrier, arranges transportation, prepays freight, or adds freight charges to the invoice.

Shipping dates, delivery dates, transit times, processing times, freight estimates, and lead times are estimates unless HotBell expressly guarantees a date in writing.

Buyer is responsible for applicable freight, shipping, insurance, handling, storage, redelivery, address correction, customs, duties, tariffs, brokerage, and related transportation charges unless HotBell agrees otherwise in writing.

HotBell may ship an order in partial or split shipments when reasonably necessary because of inventory location, product availability, freight requirements, carrier requirements, or other operational factors.

Buyer is responsible for providing accurate shipping, delivery, carrier, contact, customs, and account information.

Buyer is responsible for additional charges resulting from an incorrect address, incomplete address, refused delivery, failed delivery, Buyer-requested change, storage, redelivery, or another Buyer-caused delivery problem.

Risk of loss and transfer of ownership are separate matters. Title passes as stated in the applicable written transaction documents and subject to payment of amounts due.

9. DELIVERY DELAYS AND FORCE MAJEURE

HotBell is not liable for a delay or failure in shipment, delivery, or performance caused by circumstances beyond HotBell’s reasonable control, including:

Supplier delay;
Product shortage;
Carrier failure;
Labor dispute;
Port congestion;
Customs delay;
Import or export restriction;
Tariff change;
Sanctions;
Government action;
Natural disaster;
Severe weather;
Fire;
Flood;
Epidemic or pandemic;
War;
Terrorism;
Civil disturbance;
Cyberattack;
Utility failure;
System outage; or
Other force-majeure event.

HotBell may allocate available inventory among customers in a commercially reasonable manner during a shortage or force-majeure event.

HotBell will use commercially reasonable efforts to communicate a material delay where reasonably practicable.

A delay does not automatically authorize cancellation unless the applicable written agreement permits cancellation or HotBell agrees in writing.

10. INSPECTION AND DELIVERY CLAIMS

Buyer must inspect every shipment promptly after delivery.

Visible freight damage, shortages, incorrect items, quantity discrepancies, or other reasonably discoverable delivery issues must be reported to HotBell in writing within five (5) business days after delivery.

Buyer should retain:

Shipping cartons;
Product packaging;
Shipping labels;
Packing slips;
Photographs;
Delivery receipts;
Carrier records; and
Other relevant documentation.

Failure to provide timely written notice of a reasonably discoverable discrepancy may constitute acceptance of the goods to the extent permitted by applicable law.

The five-business-day period does not apply to a latent defect that could not reasonably have been discovered during the initial inspection.

Latent defects and warranty claims must be reported within a reasonable time after discovery and remain subject to the applicable written commercial warranty.

HotBell may assist with carrier documentation as a business convenience. Such assistance does not transfer risk of loss back to HotBell or guarantee carrier claim approval, replacement, reimbursement, credit, or refund.

11. RETURNS, REFUNDS, AND RMA

Returns, refunds, account credits, repairs, replacements, inspections, and RMA requests are governed by the HotBell B2B Returns, Refunds & RMA Policy.

No product may be returned without prior written RMA authorization.

Unless HotBell expressly agrees otherwise in writing, all B2B and wholesale sales are final.

An RMA authorizes return of the identified product for inspection. It does not guarantee a refund, account credit, repair, replacement, or warranty approval.

Buyer is responsible for return shipping, insurance, packaging, and transit risk unless HotBell agrees otherwise in writing or the applicable written warranty provides otherwise.

Products purchased from a marketplace, reseller, retailer, installer, distributor, or another third party are subject to that seller’s return and refund policy.

HotBell does not accept direct return, refund, or RMA requests from consumers or end-users.

12. COMMERCIAL LIMITED WARRANTY

Unless a product-specific written warranty, accepted quotation, invoice, or signed commercial agreement states otherwise, HotBell provides a limited two-year commercial warranty to the original verified reseller or approved business purchaser for eligible HotBell-branded products expressly identified as covered.

The warranty period begins on the date the covered product is delivered to the original business purchaser.

The commercial limited warranty covers defects in materials and workmanship under normal commercial use during the applicable warranty period.

The warranty is:

Limited to the original verified business purchaser;
Non-transferable;
Not extended directly to consumers or end-users;
Not extended to secondary purchasers;
Subject to reasonable troubleshooting;
Subject to RMA authorization;
Subject to product inspection;
Subject to these Terms; and
Subject to the applicable warranty exclusions.

For a valid covered claim, HotBell may, at its option:

Repair the product;
Replace it with the same or a commercially equivalent product;
Issue account credit; or
Refund the amount paid for the affected product.

A replacement may be new, recertified, or professionally refurbished, provided that it offers substantially equivalent function and commercial value.

A repaired or replacement product remains covered only for the remainder of the original warranty period unless HotBell agrees otherwise in writing.

Third-party branded products are subject to the applicable manufacturer’s warranty, if any, unless HotBell expressly provides a separate written commercial warranty.

The applicable product page, quotation, invoice, or written warranty controls product-specific warranty duration, coverage, exclusions, procedures, and remedies.

Warranty coverage does not apply to the extent failure or damage was caused by misuse, abuse, neglect, accident, improper installation, improper integration, improper voltage, improper power, improper grounding, inadequate cooling, improper storage, liquid exposure, fire, contamination, unauthorized modification, overclocking, improper repair, incompatible components, software or firmware modification, operation outside published specifications, normal wear, consumables, inadequate packaging, return-shipment damage, customer negligence, or another exclusion stated in the applicable warranty.

A missing, altered, or unreadable serial number may justify denial when it prevents reasonable verification of the product or claim and no other reliable evidence is available.

13. NO DIRECT END-USER SUPPORT

HotBell does not provide direct returns, refunds, warranty service, RMA service, troubleshooting, setup assistance, repair, replacement, or technical support to consumers or end-users who purchased through Buyer or another third party.

End-users must contact the reseller, retailer, installer, integrator, distributor, or other business from whom the product was purchased.

Buyer is responsible for its own:

Customer-facing return policy;
Refund obligations;
Warranty disclosures;
Product support;
Installation support;
Consumer notices;
Product listings;
Advertising claims; and
Other downstream obligations.

Buyer may not represent that HotBell provides a direct consumer warranty or direct end-user support unless HotBell expressly authorizes that representation in writing.

14. RESALE, PRODUCT SAFETY, AND COMPLIANCE

Buyer is responsible for complying with laws applicable to Buyer’s resale, advertising, installation, integration, distribution, or downstream supply of products.

Buyer must ensure that its product listings, advertisements, warranties, instructions, safety disclosures, compatibility claims, certifications, and customer communications are accurate and legally compliant.

Buyer may not:

Make false or misleading product claims;
Alter or remove required labels or warnings;
Misrepresent product origin;
Misrepresent certification or warranty status;
Represent a third-party product as manufactured by HotBell;
Provide unauthorized warranties on HotBell’s behalf;
Sell products into a prohibited destination;
Supply products for a prohibited end use; or
Use HotBell trademarks in a misleading or unauthorized manner.

Buyer is responsible for determining whether a product is suitable for Buyer’s customer, installation, integration, deployment, or resale purpose.

Buyer must maintain commercially reasonable records sufficient to identify affected products and downstream recipients when required for a product-safety notice, recall, warranty, or regulatory purpose.

Buyer must promptly communicate applicable safety notices, stop-sale notices, recalls, corrective actions, or product warnings to affected downstream parties when required by law or reasonably requested by HotBell or the manufacturer.

Nothing in these Terms limits obligations arising from a mandatory safety recall.

15. EXPORT CONTROLS AND SANCTIONS

Products, software, technical information, and services may be subject to United States export controls, sanctions, trade restrictions, and destination requirements.

Buyer may not export, re-export, transfer, release, sell, or use a product in violation of applicable law.

Buyer represents that it is not:

A prohibited or restricted party;
Acting for a prohibited or restricted party;
Located in a prohibited jurisdiction; or
Purchasing for a prohibited end use.

HotBell may request end-user, destination, export-classification, or other compliance information before accepting or fulfilling an order.

HotBell may refuse, suspend, or cancel a transaction presenting an export, sanctions, customs, regulatory, fraud, or compliance concern.

If HotBell cancels an unshipped prepaid order for compliance reasons, HotBell will refund the amount paid for the cancelled product unless applicable law prohibits the refund or requires the funds to be blocked.

16. INTELLECTUAL PROPERTY AND CONFIDENTIALITY

HotBell’s website and original text, graphics, logos, layout, design, product materials, photographs, videos, documentation, and other content are owned by HotBell or used under license and are protected by applicable intellectual-property laws.

Third-party trademarks, product names, photographs, specifications, and manufacturer materials remain the property of their respective owners.

Account approval does not automatically grant Buyer permission to use HotBell trademarks, logos, product images, advertising materials, or other brand assets.

Any authorized use must follow HotBell’s written instructions, accurately identify the product, avoid misleading affiliation claims, and stop when authorization ends.

Nonpublic quotations, wholesale pricing, account pricing, credit terms, inventory allocations, supplier information, product roadmaps, technical information, and other information identified or reasonably understood as confidential constitute HotBell Confidential Information.

Buyer must:

Use Confidential Information only for the applicable business relationship;
Protect it using commercially reasonable safeguards;
Limit disclosure to persons with a legitimate need to know; and
Not disclose it publicly or to competitors without authorization.

Confidential Information does not include information that lawfully becomes public, was already lawfully known without restriction, is received lawfully from another source, or is independently developed without using HotBell Confidential Information.

17. PRIVACY AND THIRD-PARTY SERVICES

HotBell’s collection, use, disclosure, retention, and handling of personal information are described in the HotBell Privacy Policy.

Buyer represents that personal information it provides concerning employees, contractors, customers, end-users, shipping recipients, or other individuals was collected and provided lawfully and is reasonably necessary for the transaction, shipment, support, warranty, RMA, security, or compliance purpose.

Providing end-user information to HotBell does not create a direct retail relationship between HotBell and the end-user.

Hotbell.store may use or link to services operated by Shopify, payment providers, financial institutions, carriers, manufacturers, analytics providers, advertising providers, social-media platforms, and other third parties.

Independent third-party services may be governed by separate terms and privacy notices. HotBell is not responsible for independently operated third-party websites merely because hotbell.store links to them.

This section does not eliminate HotBell’s obligations concerning service providers acting on HotBell’s behalf.

18. DISCLAIMER OF WARRANTIES

EXCEPT FOR AN EXPRESS COMMERCIAL WARRANTY SPECIFICALLY PROVIDED BY HOTBELL IN WRITING, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PRODUCTS, SERVICES, SUPPORT, SOFTWARE, COMMUNICATIONS, WEBSITE CONTENT, AND INFORMATION ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HOTBELL DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

THIS DISCLAIMER DOES NOT CANCEL OR LIMIT AN EXPRESS WRITTEN COMMERCIAL WARRANTY THAT APPLIES TO A COVERED PRODUCT.

HOTBELL DOES NOT WARRANT THAT THE WEBSITE WILL ALWAYS BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM HARMFUL COMPONENTS.

19. LIMITATION OF LIABILITY AND INDEMNIFICATION

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HOTBELL SHALL NOT BE LIABLE FOR:

LOST PROFITS;
LOST REVENUE;
BUSINESS INTERRUPTION;
DOWNTIME;
LOSS OF DATA;
LOSS OF GOODWILL;
REPUTATIONAL LOSS;
LOSS OF BUSINESS OPPORTUNITY;
INDIRECT DAMAGES;
INCIDENTAL DAMAGES;
CONSEQUENTIAL DAMAGES;
SPECIAL DAMAGES;
EXEMPLARY DAMAGES; OR
PUNITIVE DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HOTBELL’S AGGREGATE LIABILITY ARISING FROM OR RELATING TO A PRODUCT OR TRANSACTION SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID TO HOTBELL FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.

These limitations do not apply to liability that applicable law does not permit HotBell to exclude or limit.

If an exclusive or limited remedy fails of its essential purpose, the parties retain only those additional remedies required by applicable law.

To the maximum extent permitted by law, Buyer agrees to defend, indemnify, and hold harmless HotBell LLC and its officers, employees, agents, contractors, affiliates, successors, and assigns from third-party claims, losses, liabilities, judgments, penalties, and reasonable legal expenses to the extent arising from:

Buyer’s breach of these Terms;
Buyer’s inaccurate representations;
Buyer’s unauthorized product claim or warranty;
Buyer’s resale, installation, integration, storage, handling, or modification;
Buyer’s misuse of a product;
Buyer’s violation of law;
Buyer’s tax-exemption representation;
Buyer’s export or sanctions violation;
Buyer’s product listing or advertising;
Buyer’s customer-facing warranty, return, or refund obligation; or
Buyer’s failure to provide required instructions, warnings, or disclosures.

Buyer is not required to indemnify HotBell to the extent a claim is finally determined to have resulted from HotBell’s gross negligence, willful misconduct, or liability that applicable law does not permit HotBell to transfer.

Buyer may not settle a claim in a manner that admits fault by, imposes liability on, or requires action from HotBell without HotBell’s prior written consent.

20. GOVERNING LAW AND ARBITRATION

These Terms and the applicable transaction are governed by the laws of the State of Idaho, without regard to conflict-of-law principles, and by applicable federal law.

Except for a claim seeking temporary or emergency injunctive relief, a dispute arising from or relating to these Terms, a business account, quotation, purchase order, invoice, payment, product, shipment, warranty, RMA, support request, or commercial relationship will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.

The arbitration will:

Be conducted by one arbitrator;
Be conducted in English;
Have its legal seat in Bannock County, Idaho;
Be governed by the Federal Arbitration Act; and
Permit remote participation when agreed by the parties or directed by the arbitrator.

BUYER AND HOTBELL WAIVE THE RIGHT TO A JURY TRIAL AND AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, CONSOLIDATED, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

A court with jurisdiction may enter judgment on the arbitration award.

Either party may seek temporary or emergency injunctive relief in an Idaho state or federal court without waiving arbitration.

The arbitrator may award reasonable attorneys’ fees and costs when authorized by the applicable agreement or law.

The arbitration provision applies only where Buyer has affirmatively accepted these Terms through a business application, order process, signed agreement, electronic acceptance, payment, or other documented commercial transaction.

21. GENERAL CONTRACT TERMS

Electronic communications

Buyer agrees that HotBell may provide quotations, order acknowledgments, invoices, payment confirmations, shipping notices, account notices, warranty communications, RMA communications, and other business records electronically.

Legally valid electronic records, electronic signatures, checkbox acceptance, typed names, and digital approvals may have the same effect as paper records and handwritten signatures.

An automated operational message does not modify a contract or create a warranty unless it expressly states that it is intended to do so and is issued or approved by an authorized HotBell representative.

Suspension and termination

HotBell may suspend or terminate account access or decline future transactions for legitimate payment, fraud, security, tax, export, sanctions, legal, compliance, abuse, confidentiality, or policy reasons.

Suspension or termination does not eliminate amounts owed, existing warranty obligations, confidentiality obligations, indemnification obligations, dispute-resolution provisions, or other provisions intended to survive.

Assignment

Buyer may not assign an account, order, agreement, warranty right, or obligation without HotBell’s prior written consent.

HotBell may assign these Terms in connection with a merger, acquisition, reorganization, financing, sale of assets, or transfer of the applicable business, provided that the assignment does not eliminate obligations already owed under an accepted transaction.

Changes

HotBell may update these Terms prospectively by posting a revised version with a new effective date.

An update does not retroactively change the material terms governing an accepted order unless Buyer agrees, the applicable agreement permits the change, or applicable law requires it.

Order of precedence

If transaction documents conflict, the following order applies unless HotBell expressly agrees otherwise in writing:

A written agreement signed by an authorized HotBell representative;
A HotBell-issued order acknowledgment or accepted written quotation;
Product-specific written warranty terms;
HotBell’s invoice;
HotBell’s B2B Returns, Refunds & RMA Policy;
These Terms;
The applicable product page; and
Buyer’s purchase order solely for product, quantity, requested delivery details, and nonconflicting administrative information.

Buyer’s purchasing terms do not control merely because they appear in a purchase order, procurement portal, acknowledgment, or payment document.

Entire agreement

These Terms and the documents incorporated under the order-of-precedence provision constitute the applicable agreement.

Buyer acknowledges that it has not relied on a representation not contained in the applicable written agreement or made by an authorized HotBell representative in writing.

Nothing in this provision excludes liability for fraud or another liability that cannot lawfully be excluded.

Severability and no waiver

If a provision is held invalid or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain effective.

HotBell’s failure to enforce a provision does not waive its right to enforce it later.

A waiver is effective only when made in writing by an authorized HotBell representative.

No agency or third-party beneficiaries

Buyer is an independent business and is not HotBell’s employee, agent, partner, joint venturer, franchisee, or legal representative.

Buyer has no authority to bind HotBell or make warranties, representations, or commitments on HotBell’s behalf.

Except where expressly stated otherwise, these Terms do not create enforcement rights for third parties.

Survival

Provisions concerning payment, taxes, confidentiality, intellectual property, warranty limitations, disclaimers, liability, indemnification, dispute resolution, and other provisions that by their nature should survive remain effective after order completion, account suspension, or termination.

Nonwaivable law

Nothing in these Terms excludes, restricts, or modifies an obligation, right, or remedy that applicable law does not permit the parties to exclude, restrict, or modify.

Describing a transaction as B2B does not override the actual facts of the transaction or a mandatory legal classification.